Dealing with Difficult People
how to deal with difficult people seminar
3.5 RIBO CE CREDIT HOURS | PERSONAL SKILLS CATEGORY
Difficult people and difficult situations are found in our workplaces and our personal lives. Individuals who can deal with difficult people confidently stand out and get noticed.
Individuals who can deal with difficult people confidently stand out and get noticed for the right reasons.
Develop you skills and have a plan.
Join us for this one day workshop and ensure you stand out as a true leader.
Understand the various difficult personalities you can encounter so you can minimize the disruption, reduce the cost to productivity and get back to doing what we do best.
Working with triggers
Learn your triggers. We all have triggers and knowing them is vital to your own self awareness and in order to spot potential conflict before it occurs.
Devise a plan
Begin equipping yourself with the tools that ensure you stand out as a true leader.
Those in leadership, management or supervisory roles or those who leadership, management or supervisory roles are part of their corporate aspirations.
Customer Service Representatives
Anyone dealing with the public
Professionals who work as part of a team
$45.20 /Person (Incl. HST)
WHAT OUR CUSTOMERS HAVE TO SAY:
I give technical presentations often and thought there wasn't much more for me to learn yet I did.
This seminar gave me much more to focus on,
Kim led me through a social media based marketing strategy. I felt like I achieved my goal in the first 2 hours of an 8 hour seminar.
The results and take home were fantastic producing measurable, viable results ever since
I attended Kim's terrfic one-day seminar titled "Social Media For Business Professionals" which helped me as a lawyer understand not only the potential but also the mechanics of social media to promote my law practice as a business in a competitive environment. I would recommend this seminar to any lawyer looking to fulfill their Continuing Professional Development (CPD) hours.
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